Shipping Policy

Store Name: Goldstar Electronics
Website: Goldstarstore.in

1. Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed the next business day.

• You will receive an email confirmation with tracking details once your order is dispatched.

2. Shipping Methods & Timelines

• Domestic Shipping (India): 3–7 business days depending on location.

• International Shipping: 7–21 business days depending on the destination and customs clearance.

• Delivery timelines are estimates and may vary due to courier delays, public holidays, or unforeseen events.

3. Shipping Charges

• Shipping charges are calculated at checkout based on weight, dimensions, and destination.

• Free shipping may be offered during promotions or on orders above ₹4,999.

4. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email/SMS.

• You can track your package through our courier partner’s website.

5. Delayed or Lost Orders

• If your order is delayed beyond the expected timeframe, please contact us at Info@goldstarelectronics.in

• We are not responsible for delays caused by customs, natural events, or courier issues beyond our control.

• If a package is lost in transit, we will work with the courier to resolve the issue.

6. Customs & Duties (For International Orders)

• International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer.

• We are not responsible for delays caused by customs clearance.

7. Incorrect Address

• Please ensure your shipping address is correct at checkout.

• We are not responsible for undelivered packages due to incorrect or incomplete addresses.

8. Contact Us

If you have any questions about shipping, please contact us:

📧 Email:

 Info@goldstarelectronics.in

📞 Phone:

+91 9625675647

📍 Address:

Pole No 59, Matiala Road ,Dwarka Sec 3 New Delhi 110059