Return & Refund Policy

 

Return & Refund Policy


Store Name: Goldstar Electronics
Website: Goldstarstore.in


1. Returns

  • We accept returns within 7 days of delivery.

  • To be eligible for a return, your item must be:

    • Unused and in the same condition as you received it.

    • In its original packaging with all accessories/manuals intact.

    •  

2. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 7-10 Working Days.

  • Shipping charges are non-refundable, unless the return is due to our error (wrong or defective item).


3. Exchanges

  • We only replace items if they are defective or damaged.

  • If you need to exchange an item for the same product, contact us at Info@goldstarelectronics.in


4. Cancellations

  • Orders can be cancelled within 5 hours of placing the order, provided they haven’t been shipped.

  • After dispatch, the order will be subject to the return policy.


5. Shipping for Returns

  • You will be responsible for paying your own shipping costs for returning items, unless the product is defective or incorrect.

  • We recommend using a trackable shipping service.


6. Contact Us

For questions about returns or refunds, contact us at:

📧 Email:

Info@goldstarelectronics.in


📞 Phone:

9625675647


📍 Address:

Pole No 59, Matiala Road Dwarka Sec. 3 New Delhi 110059